Lusque Terms of Use

Lusque new or repurposed, upcycled or recycled gemstones, metals, bone and glass.By accessing this web site, you are agreeing to be bound by these web site Terms and Conditions of Use, all applicable laws and regulations and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trade mark law.

OVERVIEW
This website is operated by ECL Technology Group Pty Ltd (trading as Lusque). Throughout the site, the terms “we”, “us” and “our” refer to Lusque. Lusque jewellery design offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or making a purchase, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available on our website. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website at any time without further notice. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Lusque services include ready-made jewellery, custom jewellery design and stock jewellery designs from our collections library. Lusque may engage contractors and freelancers to assist in content and work under the name of Lusque.

Our store is hosted by a third party who provides the online e-commerce platform that allows us to sell our products and services to you.

Intellectual Property Rights
All copyrights, trademarks, patents and other intellectual property rights in and on our website and all content and software located on the site shall remain the sole property of our company or its licensors. The use of our trademarks, content and intellectual property is forbidden without the express written consent from the owner of this website.

You must not:
* Republish material from our website without prior written consent.
* Sell or rent material from our website.
* Reproduce, duplicate, create derivative, copy or otherwise exploit material on our website for any purpose.
* Redistribute any content from our website, including onto another website.

ACCEPTABLE USE
You agree to use our website only for lawful purposes and in a way that does not infringe the rights of, restrict or inhibit anyone else’s use and enjoyment of the website. Prohibited behaviour includes harassing or causing distress or inconvenience to any other user, transmitting obscene or offensive content or disrupting the normal flow of dialogue within our website.

You must not use our website to send unsolicited commercial communications.

You must not use the content on our website for any marketing related purpose without our express written consent.

Restricted Access
We may in the future need to restrict access to parts (or all) of our website and reserve full rights to do so. If, at any point, we provide you with a username and password for you to access restricted areas of our website, you must ensure that both your username and password are kept confidential.

Revisions
The owner of this website may change these terms from time to time and so you should check these terms regularly. Your continued use of our website will be deemed acceptance of the updated or amended terms. If you do not agree to the changes, you should cease using our website immediately.

If any of these terms are determined to be illegal, invalid or otherwise unenforceable, it shall be severed and deleted from these terms and the remaining terms shall survive and continue to be binding and enforceable.

INDEMNITY
You agree to indemnify and hold Lusque, directors, agents and employees harmless against all liabilities, costs and expenses incurred by Lusque that arise out of any claim asserted by a third party that involves, relates to or concerns any of your actions or omissions on this Site.

You may not use our products or services for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any viruses or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your Services.

All Custom Made, Sale Items and Earrings are Final

All custom made, pierced earrings and sale items are final. Refunds, cancellations or exchanges for full priced, non-discounted, non-custom items may be issued for change of mind at the sole discretion of the business owner/s or authorised representatives within 30 days of dispatch of order.

Faulty Items or Items Damaged In Transit

All items are individually quality checked prior to dispatch. In the event an item is received damaged or faulty, you agree to return the item, including the original packaging and tags to Lusque for our inspection. If approved for refund, shipping costs will be refunded to you.

Products and Services
Some products or services may be available exclusively online through the website. These products or services may have limited quantities or availability and are subject to return or exchange only according to our Returns Policy.

We have made every effort to display as accurately as possible the colours and images of our products that appear in the online store. We cannot guarantee that your computer monitor's display of any colour will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of the business owner. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

Lusque's services are provided on an “as is” basis, and without any warranty or condition, express or implied. We do not warrant that any errors in the Service will be corrected.

All sale/discounted products sold from Lusque are final and are sold on a no return or credit basis, once an order has been completed and payment has been processed. As per Australian Consumer Law, where a product has been listed at an incorrect price, incorrect description or image due to typographical error or similar oversight, Lusque reserves the right to cancel and/or amend a transaction.

If you have a complaint or concerns about the website or its Services, please contact Lusque directly via email. Lusque will make every effort to resolve any disputes amicably where possible. In any case where disputes cannot be resolved, all legal/mediation/arbitration fees associated with a dispute raised by you will be at the expense (in full) of you.

ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders. You agree to provide current, complete and accurate purchase and account information for all purchases made at our online store. You agree to promptly update your account and other information, including your email address and credit card numbers, CVV and expiration dates, so that we can complete your transactions and contact you if needed.

WHAT CREDIT CARD INFORMATION MAY I BE ASKED TO PROVIDE?
For security reasons, we may need you to confirm the correctness of the credit card number, expiration date and the CVV when deciding to accept a transaction and before the order is shipped.

PERSONAL INFORMATION
We will not sell, trade, or supply your information to anyone.

Lusque collects personal information when you place an order through the Lusque. We ask for your full name, email address, phone number, billing address, correct shipping address, and credit card number. Lusque is not responsible if your order cannot be delivered due to incorrect shipping address being provided to us. We do not keep your credit cards details on file.

We use this information to fulfill your order and to communicate with you about it.

USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If, at our request or without a request from us you send creative ideas, suggestions, proposals, sketches, or other materials, whether online, by email, by postal mail, or otherwise you agree that we shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments. We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy.

We take no responsibility and assume no liability for any comments posted by you or any third-party.

GOVERNING LAW

These Terms of Use and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of NSW, Australia.

Limitation of Liability
THE MATERIALS AT THIS SITE ARE PROVIDED "AS IS" WITHOUT ANY EXPRESS OR IMPLIED WARRANTY OF ANY KIND INCLUDING WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT OF INTELLECTUAL PROPERTY, OR FITNESS FOR ANY PARTICULAR PURPOSE. IN NO EVENT SHALL THE OWNER OF THIS WEBSITE OR ITS AGENTS OR OFFICERS BE LIABLE FOR ANY DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, BUSINESS INTERRUPTION, LOSS OF INFORMATION, INJURY OR DEATH) ARISING OUT OF THE USE OF OR INABILITY TO USE THE MATERIALS, EVEN IF THE OWNER OF THIS WEBSITE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH LOSS OR DAMAGES.

Copyright Notice © ECL Technology Group Pty Ltd (Trading as Lusque) (ACN 130 376 902) owns the copyright in its printed and electronic materials, literary and artistic works. The information and content in these materials are the property of Lusque and are protected by copyright, trademark and other laws. However, Lusque does not necessarily own each component of the content. Content on our website, social media accounts, emails and other forms cannot be modified, reproduced, re-transmitted, distributed, sold, published, communicated or circulated without the written permission of Lusque or the appropriate rights owner. 

You may contact us here to inquire about wholesale opportunities for our jewellery designs.

 

 

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Copyright Notice ©: ECL Technology Group Pty Ltd (T.A. Lusque) (ACN 130 376 902) owns the copyright in its printed and electronic materials, literary and artistic works. The information and content in these materials are the property of Lusque Design and are protected by copyright, trademark, and other laws. However, Lusque Design does not necessarily own each component of the content. Content cannot be modified, reproduced, re-transmitted, distributed, sold, published, communicated, or circulated without the written permission of Lusque Design or appropriate rights owner.